Case Studies

Discover how organizations are using PubSent to drive engagement, measure sentiment, and achieve their goals through intelligent SMS conversations.

Mid Atlantic Incumbent City Council Campaign

From "He's a fraud" to "He has my vote"

Real conversations turned skeptics into supporters, with voters going from "he's a fraud" to "he has my vote." Real-time sentiment scoring identified undecided voters and negative feedback, enabling the campaign to address concerns and convert them.

7%
Response Rate
91%
Vote Share
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Northeastern City Mayoral Campaign

Bi-Lingual GOTV Mobilization Sprint

Bilingual SMS outreach delivered reply rates three times higher than typical benchmarks, mobilizing low-propensity voters across language barriers. The program achieved substantial voter increase year-over-year through culturally relevant, two-way conversations.

24%
Response Rate
44%
Increased Voter Turnout
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Western City Council Campaign

Out Raised 2:1, brought out 44% more voters

Despite being out-raised 2:1, the campaign achieved decisive victory with substantial vote surge and increased vote share. Strategic SMS outreach delivered better results at a fraction of the cost, proving you don't need the biggest budget to win.

13%
Response Rate
65%
Vote Share
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Southern Congressional Campaign

Voters met Digital Assistant with same reply rate and longer conversations

Transparently disclosing the digital assistant didn't hurt engagement. Reply rates remained strong while conversations were 14% longer and warmer, proving honesty about AI-powered outreach actually enriches dialogue quality.

11%
Response Rate
8
Avg Messages/Chat
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